Privacy Policy

1. Who we are

Sai Photography is a photography and videography studio based in Jaffna and Colombo, Sri Lanka. For any privacy questions, contact us at saiphotography2012@gmail.com or 077 303 1068.

2. Information we collect

We only collect information you choose to share with us, including:

• Your name and contact details (phone number, email) when you submit an enquiry, message us on WhatsApp, or email us.
• Event details you provide, such as the type of session, preferred date, and any notes.
• Basic, non-identifying technical data (such as anonymised analytics and security logs) generated automatically when you visit the site.

We do not operate accounts, store payment card details on this website, or sell your data to anyone.

3. How we use your information

• To respond to your enquiries and provide quotations.
• To plan, deliver, and follow up on photography and videography services you book.
• To keep records of bookings, payments, and deliverables.
• To maintain the security and performance of this website.

4. How your enquiry is sent

The enquiry form on our Contact page does not store data on this website. When you submit it, the details are formatted into a message that you send to us directly via WhatsApp or your email app. Messages are therefore handled under the privacy terms of WhatsApp (Meta) or your email provider.

5. Sharing & third parties

We use trusted third-party services to operate the site and communicate with you, including Cloudflare (hosting and security), our content delivery network for images, WhatsApp/Meta, Google Maps (embedded location maps), and our social channels. These providers process data under their own privacy policies. We do not share your personal details with anyone else without your consent, except where required by law.

6. Cookies

We use a minimal set of cookies and similar technologies. For details and your choices, see our Cookie Policy.

7. Data retention

We keep enquiry and booking information only for as long as needed to provide our services and to meet legal or accounting obligations, after which it is securely deleted.

8. Your rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you can ask us to stop contacting you at any time. To exercise any of these rights, contact us using the details above.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with a revised “last updated” date.